If for any reason you are not satisfied with your Green Thomas product purchased from our online site, you can return them for a refund.
(We cannot accept returns for items purchased at locations other than this site, for example those purchased at a retail stockist or at another online retailer. Please contact that retailer directly)
They need to be returned within 14 days of delivery, unworn and with all labelling intact which is pretty standard stuff.
Returning items will be at the customers cost. Please be sure to ship the package with a carrier that can provide tracking and insurance. Green Thomas Limited cannot replace packages lost during return shipment if proof of tracking is unavailable.
Once we get your package we aim to refund you, using the same method you paid within 48 hours, and no longer than 14 days, and will email you with confirmation.
Please return your product to:
Green Thomas Limited
99 Danes Drive
Glasgow G14 9EW
If you would like to exchange the product for another product please let us know by mailing us on firstname.lastname@example.org , please state you order number, date of purchase and what you would like to exchange it for and we will check and see what we can do, if there is a difference in price we will sort that out.